[KS] (...) plus glitches
frank at koreaweb.ws
Mon Sep 18 14:54:25 EDT 2006
Dear All, and especially Aidan:
As the present tech person for Korean Studies list (I am not
participating in moderation anymore), please allow me to reply back
to the list -- since Aidan posted this to the list (in addition to
earlier inquiries about similar technical problems):
Basically, neither the moderators nor I can give you a satisfying
answer. There are just too many components involved. But let me at
least give you an idea.
We are using a piece of software called "Mailman" (home page:
http://www.gnu.org/software/mailman/). This resides on a CentOS Linux
server. This server runs "cPanel" (home page http://cpanel.net) as a
hosting platform. cPanel has integrated Mailman as one of its free
3rd party programs. We therefore have no need to upgrade Mailman by
itself but have cPanel upgrade Mailman when cPanel is upgraded (about
once a month) -- a very convenient way to do this, given that Mailman
is a really complicated piece of software. The list archives you
mention are also part of Mailman software; only the search engine for
searching KS archives (lower 3rd of main KS List home page:
http://koreaweb.ws/ks/, index updated once a week) is an external
What we have here is the most popular listserv program running on the
most popular server OS under the most popular hosting platform. The
program is highly automated. This means that anyone can automatically
subscribe, unsubscribe, and do other specific customizations once
subscribed from the web interface at:
The list owners, on the other hand, have the power to decide on many
administrative options -- among others that subscribers where
messages seem to bounce back to the list (e.g. because their mailbox
is full, the email address does not exist anymore, or because they
have set a vacation autoresponder) will be put to "sleep mode" after
5 or 7 such bounces. The moderators, and especially poor Rob, have
gotten **many** inquiries relating to this issue. Please note that
the moderators cannot "research" this in every case, and that this is
also not a moderator's task. SEE BELOW -- NEXT PARAGRAPH! There are
just too many different possible causes. These causes can be on both
ends, the receiver and the Mailman software interacting with the
receiving email server. It really is an interaction -- that is, the
sending server, our server, is checking out various things even
before a message is being send, e.g. if the email domain exists, or
if that domain's IP is SPAM blacklisted in one of 50 SPAM databases
that are queried each time before a message gets send out, or if the
receiving mailserver is set up correct, and so forth and so forth.
Servers do these more and more complicated pre-message tests mostly
because of the world wide SPAM problem. On the receiver end are
similar checks for incoming mails, may it be some sophisticated
anti-SPAM and anti-virus software or other similar tests as just
listed. All this is now interplaying with each other, and the
combination of this just allows an absolutely amazing variety of
causes for not receiving mails, especially if from a listserv source.
To really figure out what is going on one would in many cases have to
have access to both systems (sender and receiver server). For $180 an
hour we are happy to have a technician look into your problems. (Just
joking ... it's $240, no discounts today.) Otherwise, please follow
my short do-it-yourself list below to fix any possible problem in
I would therefore suggest to KS list subscribers having problems
receiving mails from the list to check the following for yourself:
(a) See if your KS list account is set to sleep mode:
If so, reactivate it yourself from above web interface.
(b) Check if your email box on the server is full (only you will
know where to do this).
(c) Check if you have set up an autoresponder that replies to
incoming messages with the same subject line that was received.
If so, Mailman might disable your account after a short while
because it "misunderstands" this as bounced messages.
(d) Is your SPAM filter for the receiving email account blocking
messages that were sent to more than 3 or 5 receivers
(mass mail protection)? If so, that could be blocking incoming
mails from Mailman.
(e) Are you auto-forwarding mails from the KS list? This may also
be a cause ... all depends on the receiver system.
If you are not sure that you have received all posted messages --
check out the Web interface for the list at:
Easiest is to click the "DATE" link for whatever month on above INDEX page.
(Note: Other than what Aidan says I do see Kevin's message there --
or which message where you referring to, Aidan?)
>Could I also note a few glitches in transmission:
>A. Fellow AOL-ers, be warned: Not all messages from the list may reach you,
>thanks to AOL's wonky spam filters. I received neither Frank's nor Kevin's,
>nor the first 4 of the fan death thread. This tiresome problem comes and goes.
>Best to check the archive.
>B. For this reason I have a backup Yahoo eddress too. I subscribed to the list
>on this also on Sep 14, in Digest mode; got a reply, and confirmed.
>However nothing more has yet reached me via Yahoo, while AOL is now
>deigning to work. Perhaps I failed to confirm properly.
>C. Separately, the KS archive continues to scrub some messages -
>See below. It can be retrieved by delicately stitching the KS stem
>to the URL ending given,
>but this is tiresome and risks error.
>Can anything be done about this? Though rare, it obviously impairs
>the Archive's utility.
>Is it a compatibility problem with Hotmail? Someone else who complained
>about this before, suspecting censorship, also had a Hotmail eddress.
>It must be some kind of automatic glitch. Any suggestions?
>Honorary Senior Research Fellow in Sociology & Modern Korea, Leeds University
>Home address: 17 Birklands Road, Shipley, West Yorkshire, BD18 3BY, UK
>tel: +44(0) 1274 588586 (alt) +44(0) 1264 737634
>mobile: +44(0) 7970 741307
>fax: +44(0) 1274 773663 ISDN: +44(0) 1274 589280
>Email: afostercarter at aol.com (alt) afostercarter at yahoo.com
>[Please use @aol; but if any problems, please try @yahoo too - and
>let me know, so I can chide AOL]
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